Questions, answered
Everything buyers ask about SVGA files, payment and downloads. Still stuck? Message us.
The files
What is an SVGA file?
SVGA is an animation format made for apps. One .svga file holds the images, the motion and, when there is one, the sound of an animation in a small compressed package that plays smoothly on Android, iOS, Flutter and the web. Live-streaming and voice-chat apps use it for gifts, avatar frames, entrance effects and vehicles.
Which SVGA version are your files?
Every file is SVGA 2.x, the version current SVGA players read. Each file page shows its canvas size, frame rate, length, file size and whether it has sound, read from the file itself.
Is the preview the real file?
Yes. Each preview is rendered from the exact file you download, so what you watch is what you get, frame for frame.
Do the files have sound?
Some do, and they are marked with a speaker icon. Most gifts and frames are silent by design so they never compete with a host's microphone or the room's music.
Can I put a user's avatar or name into a frame or entrance?
Most avatar frames, name bars and entrance effects are made for it: SVGA players can swap a named image layer for the user's avatar and draw their name as text at run time. Our SVGA guide shows how.
How many files do you have?
Over 800 original SVGA files across gifts, entrance effects, VIP and SVIP sets, avatar frames, vehicles and mounts, role frames and tags, level badges, ranking frames, PK effects, chat bubbles, mic rings and room effects, with more added every month.
Using them in your app
Which platforms can play SVGA?
Android, iOS, Flutter, React Native and web browsers all have SVGA players. The free SVGA Player on this site lets you open any .svga file in your browser to check it before you ship.
Will the files work with my SVGA player?
They are tested with the standard SVGA 2.x players. If a file does not play as its preview shows, we replace it or refund it.
Are they heavy for low-end phones?
Each file page lists its size and frame rate so you can choose. Small items such as badges, tags and frames are usually a few hundred kilobytes; full-screen gifts and entrances are larger. Play long or full-screen effects once per event rather than looping them in a busy room.
Buying and payment
How do I pay?
Prices are in US dollars. Depending on your country you can pay by card, PayPal or a local wallet on a secure payment page, with USDT through Binance Pay, or by local transfer arranged with our team on WhatsApp. Card details go straight to the payment provider and never reach this site.
What are packs?
A pack is a whole set at one price: every gift, every ride, every frame, a VIP and SVIP ladder or a role set, for far less than buying the files one by one. Files we later add to a pack are yours too.
Do you make custom SVGA animations?
Yes. Tell us what you need on the Custom SVGA page or on WhatsApp, with references, sizes and your deadline, and we quote before any work starts.
Can I get a refund?
Digital files cannot be returned once downloaded, but if a file does not open or play as its preview shows, we replace it or refund it. See the refund policy for the details.
Downloads and your account
Where do I download my files?
As soon as the payment is confirmed, every file appears in My files in your account. Download them one by one or a whole order as one ZIP, on any device, whenever you need them again.
Do I need an account?
No, but it is better. A guest order gets a private order page with 5 downloads per file; with an account the files stay in your library for good.
How long do download links last?
Each download link is signed for you and works for 15 minutes. You can make a new one from My files at any time.
Licence
Can I use the files in a commercial app?
Yes. Your licence covers the apps, websites and promotions you run or build for a client, with no limit on users or installs, including paid features such as virtual gifts, VIP tiers, entrance effects and frames.
What is not allowed?
Reselling or sharing the .svga files themselves: putting them in another store or asset library, or letting your users download or export them. Inside your app they are yours to use.
Who runs SVGAHub?
SVGAHub is a sub-brand of Fuvio LLC, the company behind a live-streaming app, which is why every file is checked the way we check our own.
New to SVGA? Read the SVGA guides.